SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of estellium.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of estellium.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The dating prompts in this guide are genuine, flirty, and nothing like the usual how was your day? kind of stuff. Made my date nights way more fun!
Inspiring 👍
I didn’t realize how much of a difference the how behind a question could make until I started using this. This isn’t just about asking better questions—it also shows you how the right kind of conversation can open doors to deeper trust and connection. The guide doesn’t just throw prompts at you; it gives insight into why certain questions resonate and how to use them in real-world situations. That kind of guidance really helped shift the way I approach conversations, especially when I want to move beyond surface-level exchanges. I’ve noticed people respond more openly, and the flow feels way more natural. The fact that it’s downloadable and printable is a bonus—I love being able to glance at it before a date or networking event. It’s simple to carry, easy to reference, and incredibly effective for sparking meaningful dialogue wherever you are.
This guide has been a lifesaver for me. It's helped me to move beyond the usual small talk and engage in more meaningful conversations, especially on dates. The dating prompts are so creative and fun!
🔥🔥🔥🔥
I love how this guide is not just about asking random questions but understanding why they work. It's made my conversations feel natural and genuine—no awkward silences anymore!
The conversation starters for friends are amazing! They've helped reignite some old friendships that had become stale with routine chit-chat. We're now having deep, engaging talks which feels great.
Insightful
I appreciate how easy it is to reference on-the-go since it's downloadable and printable—I can always have it handy when I need to strike up a conversation.
It also helps you avoid common conversational mistakes that lead to dead-ends or awkwardness—a big plus for someone like me who tends to overthink social situations.
From the moment I started using this, I could tell it was going to change how I show up on dates. Love this guide! It’s taken my dating game to a whole new level—those dreaded awkward silences and repetitive “how was your day” exchanges are officially a thing of the past. The prompts are refreshingly thoughtful and feel so much more intentional than anything I’ve come across before. They naturally invite deeper conversations without making things feel too heavy or forced, which is such a hard balance to strike. I’ve found myself having genuinely engaging moments that feel more like real connection than just another night out. Not only do I feel more confident going into conversations, but I’ve also noticed my dates open up in ways they hadn’t before. It’s been a total game-changer for building real chemistry from the start.
Not bad
I gave it a try with my friends and wow, our conversations have never been better! The friendship builders reignited our dialogue in ways I didn't think possible.
As an introvert who overthinks everything, this has made social situations SO much easier. I feel more confident starting conversations that actually matter now 😊
👍
The section about common conversation mistakes has been incredibly helpful too—it’s saved me from several potential awkward dead-ends already!
If you're ready to ditch the small talk and start having real chats, get this guide right away! Trust me—it'll help you connect deeper with others...and yourself 🙌
Empowering 💪
As an introvert, striking up conversations has never come naturally to me—but this guide has been a total confidence booster. This is perfect for introverts like me 😊 No more awkward silences or conversations that fizzle out after a few sentences. What I really appreciate is that it doesn’t just hand you questions—it offers practical tips and real examples that help you understand how to use them effectively. That made a huge difference for me, especially in unfamiliar or high-pressure social situations. I’ve started approaching conversations with more ease, and it’s been amazing to see how much more open and engaging people are in return. Whether I’m at a casual gathering or a professional event, I feel like I finally have the tools to connect in a way that feels natural and genuine.
I've been using this at networking events and it's made such a difference. The smart questions make lasting impressions - people actually remember me now!
❤️❤️❤️
A must-have resource if you're tired of small talk! It doesn't just give random questions, but provides context and why each question works. Conversations flow so naturally.
This has really helped reignite meaningful dialogue with old friends. Those 20 conversation starters? Gold! We've had some deep discussions that have brought us closer together.
very practical
Whether it’s dates, friendships, or professional events - this guide has got you covered. A great tool for anyone who wants better communication and connection 👍