SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of estellium.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of estellium.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Not just a list of random questions - this one gives real-life examples AND explains why each question works. It's thoughtful and intentional 👏.
Extremely helpful!
Some tools promise to improve your conversations—but this one actually delivers. I love this guide! It's perfect for sparking deep conversations that actually matter, without feeling forced or overly scripted. The prompts are thoughtfully designed to move past the typical surface-level chatter and into territory that feels more authentic and engaging. It’s helped me shift from small talk to real connection, whether I’m on a date, meeting new people, or catching up with friends. I’ve noticed people open up more quickly, and conversations feel richer and more memorable. No more awkward silences or filler questions—just meaningful dialogue that leaves a lasting impression.
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This is such a useful tool for anyone tired of meaningless chatter. From dating to professional events, the thoughtfully crafted questions have reignited my passion for connecting deeply with others.
The Meaningful Conversation Starter Guide is different from other resources I’ve tried before. It doesn't just give you random questions but provides context which helps understand why each question works!
very informative
If you're ready to go beyond “How was your day?” type of conversation starters then this printable resource is exactly what you need 😊 Loved how easy it was to reference on the go!
I found the dating prompts especially useful—they were fun but meaningful. The guide could use a bit more variety in the friendship section. Even so, I really enjoyed using it and found it worthwhile 🥰
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I brought this along in the back of my mind on my last date, and honestly—game changer. I used the dating prompts and wow! We had such deep conversations that felt completely natural and truly engaging. It wasn’t just the typical “How was your day?” or surface-level small talk; we actually connected over things that mattered and learned a lot about each other in the process. The questions sparked genuine curiosity and gave our conversation a rhythm that kept flowing effortlessly. What I really appreciated was how easy it was to guide the chat without it feeling planned or awkward. By the end of the night, it felt less like a first date and more like I’d known the person for a long time.
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Learned why powerful questions deepen trust and connection – truly a tool for better communication 👏🏼
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This resource is not just a list of random questions, but provides context and real-life examples which make conversations flow naturally. It’s helped me connect authentically with others.