Refunds & Returns Policy

Order cancellation

All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours.

Refunds

Your satisfaction is our #1 priority. We want you to shop with confidence. That’s why we proudly offer an absolute satisfaction guarantees that ensure you’ll receive your item on time and as described.

Our highest priority is to make you happy, so everyone who shops on estellium.com receives the following guarantees:

full refund if you don’t receive your order;
full refund if your order does not arrive within the guaranteed time (45 business days not including 1-3 business days processing);
full or partial refund if the item is not as described;

Full refunds are not available under the following circumstances:

your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).

All our products are backed with 60-day money back guarantee. Just send us a message on Contact Us page or contact us at support@estellium.com and we will refund the purchase price.

Easy Returns

All our products are backed with 60-day money back guarantee. Just contact us and we will refund the purchase price.

We stand behind everything we sell. If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.

Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!

Please do not send your purchase back to us unless we authorize you to do so.

Why estellium.com?

Uncompromised Quality

Built to last. Every product passes a maker and material check—finish, fit, and function—before it makes our shelves. We prioritize durable construction and timeless design, then share clear care guidance so your purchase looks great for years, not months.

Curated Selection

Fewer, better choices. Our team edits each category to remove duplicates and “just-okay” options, leaving only pieces that balance design, utility, and value. The result: a cleaner shop that’s easy to navigate, with items that work together across rooms and styles.

Exclusive Deals

Insider pricing on top picks. Expect limited-time drops, smart bundles, and seasonal savings—always with transparent pricing. Subscribers get first access to new arrivals and promos, so you can upgrade your space for less without chasing endless sales.

EXPRESS DELIVERY

Quick dispatch and fully tracked shipping on every order.

FREE RETURNS

Changed your mind? Send it back—returns are on us.

CUSTOMER SERVICE

Real humans, fast answers, helpful every step.

SAFE PAYMENTS

Encrypted checkout with trusted payment providers.

Customer support

Company info

Transform your space. Elevate your everyday.

At Estellium, we curate useful, beautiful essentials for home, pets, and life on the go. Every piece is chosen for lasting materials, smart function, and a finish you’ll love living with. Fewer, better things—delivered fast and backed by real people who care.