SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 5-20 Business days |
| Canada, Europe | 5-20 Business days |
| Australia, New Zealand | 5-20 Business days |
| Central & South America | 5-25 Business days |
| Asia | 5-20 Business days |
| Africa | 5-25 Business days |
*This doesn’t include our 1-3 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of estellium.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of estellium.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Used this guide for a kids' birthday party - they had so much fun making monster faces with candy eyeballs. It was interactive, creative, and simple enough for them to follow.
This checklist saved me time while planning my Halloween event. All ingredients and steps in one place – no stress at all! Plus, the cupcakes looked amazing on the haunted stand.
💀 So cool!
I wasn’t sure if I could pull off anything spooky, but this guide made it surprisingly doable for anyone. Loved how it catered to all skill levels, letting me—an amateur baker—easily create eerie green frosting and dramatic bloody red drips that looked impressively Halloween-ready. The step-by-step tips took all the guesswork out of decorating, and I even found myself trying a few little creative twists that turned out better than expected. It made the whole baking process fun rather than stressful, and seeing everyone’s reactions to the creepy-cute details was incredibly rewarding. I’ll definitely be keeping this guide handy for future holiday treats because it adds both inspiration and confidence to any baking session.
The Spooky Cupcake Checklist took our family baking activity to another level! We were able to make creepy-cute cupcakes that tasted as good as they looked.
This digital download was perfect for last-minute preparations - instant access with no waiting around. Made my DIY party planning smooth and hassle-free!
As a teacher, I found this resource invaluable for our class Halloween celebration. The step-by-step instructions made it easy even for young bakers!
I appreciated how unique each cupcake turned out - classic Halloween inspiration with modern twists from glow-in-the-dark sprinkles to black sugar dusting.
Planning a Halloween party can be stressful, but this checklist turned it into a breeze! What a lifesaver for making unique, scary cupcakes without any guesswork or last-minute panic. The step-by-step guidance made the process simple and fun, even for someone like me who isn’t a seasoned baker. Everyone at the party loved the surprise centers, and it was so rewarding to see their faces light up with each spooky reveal. The ideas were creative yet approachable, giving me confidence to experiment a little and add my own twists. It made the whole baking experience enjoyable, stress-free, and memorable for both kids and adults alike.
The step-by-step guide in this checklist is fantastic. It was simple and fun to follow, even for a beginner baker like me.
This digital download is perfect for getting into the Halloween spirit! I had loads of fun coloring my frosting eerie green and midnight black 🖤
I used this checklist at my daughter's spooky-themed birthday party. It was a hit with both kids and adults - they all enjoyed crafting their own monster-faced cupcakes 👻🧁
Loved how this guide combines classic Halloween inspiration with modern twists. My cupcakes looked straight out from a haunted bakery 😱
If you're looking for an interactive baking activity, look no further! This checklist brings endless fun to the kitchen while saving precious time ⏰
Halloween baking has never been this fun or stress-free—what a treat! This checklist turned our party into a creative adventure, making it easy for everyone to join in and whip up spooky cupcakes that looked impressively eerie. The kids were over the moon, especially when they got to design their own monster faces with candy eyeballs, and it was hilarious to watch their excitement as each cupcake came together. I loved how the guide offered simple yet clever ideas, letting even the least confident bakers add their own personal touch. It made the whole experience interactive, memorable, and way more enjoyable than I expected, and the cupcakes were the perfect centerpiece for the party.
I'm not much of a baker but this guide was so simple and fun to follow. Loved all the creative ideas, particularly adding jam for surprise centers in the cupcakes!
Used this for my son's spooky-themed birthday party and it was perfect! Easy step-by-step instructions that even beginners can follow. Highly recommend!
This is such an innovative idea - turning ordinary cupcakes into chilling showstoppers! My favorite part? Coloring frosting in eerie green and midnight black.
Bought this as a fun family activity during lockdown and we had such great time baking together. The bloody drips using red icing were spooktacular!
Absolutely love how interactive this makes baking for kids. From choosing themes to setting up haunted cupcake stands, there's endless fun here.
Halloween baking has officially become my favorite tradition, all thanks to this checklist. It’s been my go-to guide for every spooky season, making it simple to create cupcakes that impress both kids and adults alike. I love how it blends classic inspiration with clever modern twists, so each batch feels fresh and exciting without being overwhelming. The step-by-step guidance keeps everything manageable, even when the party prep gets hectic, and the ideas spark just enough creativity for me to add my own personal touches. It’s turned baking into a fun, stress-free activity that everyone looks forward to, and our parties wouldn’t feel complete without these creepy-cute treats on the table.
No more stress planning dessert menus thanks to this digital download. I could start right away making these hauntingly beautiful desserts that wowed all my guests last night.
Used this checklist for my Halloween party and it was a hit! The spooky cupcake ideas were so creative, everyone loved them. Plus, the step-by-step instructions made it easy to follow.
I'm a teacher and I used this guide for our classroom party. It was perfect - simple enough for the kids to follow but also super fun. They especially loved adding edible eyes to their cupcakes!
This digital download is great if you're short on time like me. Everything you need in one place, no stress or fussing around trying to find different recipes.