SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of estellium.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of estellium.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
We've had some of the best laughs doing these activities together...priceless moments indeed 🥰
this eBook is packed full of practical advice on how to connect better as a family, i find myself reaching for it every night before bed.
❤️
Great value for money! This pack offers so many creative ways to connect and grow stronger together 💪💖
Very helpful
This family bonding pack has been an absolute gem for us! It’s full of creative activities that are not only enjoyable but also bring out the best in everyone, whether it’s the kids or the adults. We’ve spent hours having fun, laughing, and discovering new ways to connect with each other, and the experience has made our bond even stronger. The best part is that the activities are designed to be inclusive, so no one feels left out. It’s incredible how such simple yet engaging challenges can create such meaningful moments. We genuinely feel closer than ever before, and it’s become a regular part of our family time
Just what we were looking for - a digital guide to help us put away the screens and spend some quality time together.
🔥🔥🔥
This digital guide is exactly what we needed to break free from our screens and spend some quality time together as a family.
Super informative 🔥
We’ve been using this digital guide for a little while now, and it’s honestly been such a refreshing change for our family. With how much time we all tend to spend on our phones, tablets, or computers these days, we wanted something that would encourage us to step away from the screens and spend real, quality time together. This guide turned out to be exactly what we were looking for 📖✨. It’s filled with activities and ideas that make it easy to connect and have fun as a family — all without relying on devices. Everything is clearly explained, so there’s no confusion or long prep work involved. You can simply pick an activity and get started, whether you have ten minutes or a whole afternoon to spare. One of the things I really appreciate is how versatile it is. There are ideas for indoors, outdoors, rainy days, sunny weekends, small kids, teens — even adults who usually aren’t into “family activities” have found themselves enjoying these moments. It’s flexible enough to work for different moods, schedules, and ages, which makes it something we can always come back to. The activities themselves have been a real highlight. They’re fun in that genuine, lighthearted way that gets everyone talking, laughing, and just enjoying each other’s company 😊. I honestly can’t remember the last time we had so many shared laughs as a family before this. Another great thing is how it’s helped us create new traditions. Some of the activities have become regular weekend go-tos, and I can see us keeping them up for years to come. It’s nice to have something that not only entertains us in the moment but also helps us build lasting memories ❤️. If you’ve been looking for ways to reconnect and break the routine of endless scrolling, this guide is well worth it. It’s simple, engaging, and a great reminder that the best moments often happen when the screens are off.
The outdoor connection activities have been an absolute hit! My little ones can't wait until the next round of fun 🌳👧👦
I love how this product comes with a checklist feature - it's so fulfilling ticking off each activity once done!
👍
We've shared some of our best belly laughs doing these activities together...truly priceless moments indeed 🥰
This eBook has quickly become a go-to resource in our household! Packed with practical advice and creative ideas, it offers valuable insights into fostering stronger family connections. I find myself reaching for it every evening, discovering new ways to engage with the kids and create meaningful moments together. The tips are easy to implement, and the activities are fun for all ages, making it a perfect fit for our family dynamic. It's not just about spending time together; it's about making that time count and building lasting memories. I genuinely feel like we're growing closer as a family, and I’m excited to try even more ideas from this guide!
Life changing 👍
🔥🔥🔥
Love how this product comes with a checklist feature - it's so fulfilling ticking off each activity once done!
I've seen such positive changes in my kiddos since we started using this guide. They seem more engaged and connected with us as parents.
We've shared some of our best belly laughs doing these activities together...truly priceless moments indeed 🥰
❤️
What an amazing digital guide! It's helped us to unplug from our screens and invest in quality time together.
These printable at-home activities have truly been a game-changer for our family! They're incredibly simple to follow, making it easy to dive right in without any hassle. The fact that the instructions are straightforward and easy to read, even without capital letters, makes them perfect for those laid-back afternoons when you just want to relax and bond. Each activity brings something fresh and fun, keeping everyone entertained while strengthening our connection. I love how accessible they are for all ages, and we never run out of ideas. It’s become our go-to source for cozy indoor moments that everyone looks forward to!
The outdoor connection activities have been such a hit! My little ones can't wait until the next round of fun 🌳👧👦