SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of estellium.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of estellium.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Asking locals about etiquette can be tricky but with the pre-trip research prompts from this guide, it was easy peasy lemon squeezy 😎
If you want to build trust with locals while traveling and adapt quickly to different customs, get your hands on this digital download ASAP—you won't regret it!
Insightful
This ebook is a lifesaver for any international traveler. I've been able to build trust and respect with locals thanks to the country-specific insights.
I'm studying abroad in Germany, and this digital download has made adapting to different customs and traditions a breeze!
not bad
As a digital nomad, traveling confidently in unfamiliar settings is crucial. This guide provides that confidence by equipping you with essential etiquette tips.
Packing used to feel like a daunting task, but now it’s a breeze thanks to the clothing checklists provided in this guide. The checklists are perfectly tailored to local expectations, so I no longer have to second-guess whether I’m dressing appropriately for different destinations. From understanding the appropriate attire for formal events to casual outings, it’s made my travel prep so much easier. The best part? I feel confident that I’m respecting local customs with every outfit I pack. This guide has truly taken the stress out of packing, and I’m already looking forward to my next trip knowing I’m fully prepared. A big thumbs up from me! 👍
🔥
Loved the real-life examples and quick reference tips—they really bring the advice to life. My only suggestion would be to add more visuals or infographics for easier scanning. That said, I’m really happy I downloaded it! 🎯
Beyond doubt, the best part about this guide? The quick reference prompts for pre-trip cultural research. Makes planning my next trip smoother and more culturally rewarding!
very practical
The packing and clothing checklists are a lifesaver. Thanks to this guide, I knew exactly what to wear in Egypt without offending the locals.
This travel etiquette ebook is amazing! It's so much more than just tips - it provides real-world examples of blunders and how to recover from them gracefully.
❤️❤️❤️
As I prepare for my semester abroad in Germany, this guide has been an absolute game-changer. It’s given me all the tools I need to adapt quickly to a new culture, but more importantly, it’s helping me connect on a deeper level with locals. The cultural insights are incredibly detailed, from understanding everyday customs to more formal social norms, which will help me navigate both casual and professional interactions with ease. It’s not just about fitting in; it’s about building meaningful relationships and truly immersing myself in the experience. I feel much more confident knowing I’ll be able to respect the local way of life and engage with the people I meet in a thoughtful and informed manner. This book is definitely going to make my time in Germany richer and more fulfilling!
Avoiding common faux pas while traveling India? Check! This is ideal for anyone wanting respectful connections around the world 😊
Totally worth the money 🔥🔥🔥
If you're looking for practical tools that help build trust and respect internationally, look no further. Loved every bit of it!
Downloaded this guide before my trip to Japan and it was a lifesaver! The country-specific insights helped me understand local customs, avoid awkward situations, and connect with locals on a deeper level. Highly recommend!😊
Traveling for business can be stressful but this digital download made it so much easier. It equipped me with essential etiquette tips which built trust and respect during my meetings in Germany.
👍
Used this while studying abroad in Brazil. I particularly loved the real-life examples of cultural blunders and how to recover gracefully - they saved me from some potentially embarrassing moments!
The packing checklists are super handy! They matched perfectly with local expectations during my adventure in Egypt, letting me blend in rather than stick out like a sore thumb.